Trust & Partner Standards

Strong Infrastructure Requires Strong Partners.

Partner eligibility is subject to due diligence and applicable licensing, accreditation, or certification requirements. A brand is only as accountable as the partners behind it.

Categories

Partner Categories We Govern.

Not every brand uses every category. Where a category is used in a regulated context, additional documentation is required.

Medical provider networks

Provider organizations whose clinicians exercise independent clinical judgment. Subject to licensure verification where applicable.

Pharmacies

Appropriately licensed pharmacies that dispense pursuant to a valid prescription and applicable law. Subject to licensure and, where applicable, certification requirements.

Manufacturers

Dietary supplement and apparel manufacturers, subject to applicable regulatory and quality requirements for their category.

Fulfillment companies

Fulfillment and logistics providers handling products for participating brands.

Payment providers

Processors, acquiring banks, and gateways. Acceptance and underwriting decisions belong to those providers.

Insurance companies

Carriers and insurance operations, subject to licensing, appointments, and carrier authority.

Technology vendors

CRM, support, analytics, hosting, and security vendors, subject to privacy and security review.

Material Relationships Should Be Disclosed.

We do not believe consumers should have to guess who is responsible for important parts of their experience. Material relationships should be disclosed where applicable, and material healthcare relationships should never be hidden from the consumer or from compliance partners.

Due Diligence

What Partner Review Covers.

Documentation reviewed where applicable

  • Legal entity and business registration
  • Professional, provider, or pharmacy licensure
  • Accreditation or certification status
  • Jurisdictions in which the partner is authorized to operate
  • Privacy and security practices
  • Material regulatory or disciplinary history

No claimed certifications

We do not state that any partner is certified, accredited, or approved unless that status has been confirmed with documentation. No partner logos are displayed without permission.

Ongoing, not one-time

Partner documentation carries expiration dates. Renewals, status changes, and partner substitutions are tracked as part of ongoing compliance management.

Partnering With Us?

Pharmacies, provider networks, manufacturers, insurance companies, payment providers, and technology partners can start a partnership inquiry.